Terms & Conditions
These Terms & Conditions (“Terms”) govern your purchase of products—including Action Cameras, Bicycles, and Speed Sensors—and use of services from our store (the “Store”). By placing an order, creating an account, or interacting with our Store (online, via email, or in-person), you (“Customer”) acknowledge reading, understanding, and agreeing to be bound by these Terms. If you do not agree, refrain from purchasing our products or using our services.
Contact Information: For questions about these Terms, email us at gho819921@gmail.com or use our physical address (4623 W Lamb Ave, Tampa, FL 33629, USA) for formal communications.
1. Order Placement & Acceptance
1.1 Order Submission
When you submit an order (via our website, email, or authorized platforms), you make a binding offer to purchase selected products (e.g., “4K Waterproof Action Camera,” “18” Frame Mountain Bike,” “Bluetooth Speed Sensor”) at the listed price. This price includes applicable U.S. sales tax (calculated by your shipping address) and excludes shipping fees (unless free shipping applies, per our Shipping Policy).
You confirm all checkout information—shipping address, Bicycle frame size, payment details, and contact info—is accurate and complete. For electronic products (Action Cameras, Speed Sensors), you verify reviewing specifications (e.g., resolution, connectivity) to ensure compatibility with your needs.
1.2 Order Acceptance
We reserve the right to accept or reject any order at our discretion. Acceptance is confirmed only via a written order confirmation email (with your order number, product details, and estimated delivery date) sent to your registered email. We may reject orders for reasons including:
- Stock unavailability (e.g., a limited-edition Action Camera is out of stock).
- Pricing errors (e.g., a typo in Bicycle or Speed Sensor pricing).
- Suspected fraudulent activity (e.g., stolen payment details).
- Inability to deliver to your address (e.g., remote areas not covered by our freight carriers for Bicycles).
If we reject your order, we notify you within 2 business days and issue a full refund for any processed payments (refunds take 3–5 business days to reflect in your account, depending on your payment provider).
1.3 Order Modifications & Cancellations
You may modify or cancel an order only if it has not shipped (before receiving a shipment notification). To do so:
- Email gho819921@gmail.com with your order number and requested change (e.g., “Change Bicycle frame from 18” to 20”” or “Cancel Speed Sensor order”).
- We confirm modifications/cancellations via email within 1 business day.
Once an order ships, modifications or cancellations are not possible. Follow our Return & Exchange Policy to return items after delivery.
2. Payment Terms
2.1 Accepted Payment Methods
We accept the following secure payment methods for U.S. orders, processed via PCI DSS-compliant gateways:
- Credit/debit cards: Visa, Mastercard, American Express, Discover.
- Digital wallets: PayPal, Apple Pay, Google Pay.
- Buy-now-pay-later services: Affirm, Klarna (subject to their separate terms, linked at checkout).
We do not accept cash, checks, or money orders for online orders. In-person purchases (at our Tampa address) accept cash, credit/debit cards, and PayPal.
2.2 Payment Authorization
By providing payment details, you authorize us to charge the full order amount (product cost + shipping + sales tax) to your selected method. For installment services (Affirm/Klarna), you authorize the provider to process payments per their agreed schedule.
If payment is declined (insufficient funds, expired card, fraud alert), we notify you via email to update your details. You must provide valid payment within 5 business days; otherwise, your order is canceled.
2.3 Payment Disputes
If you dispute a payment (e.g., chargeback) with your bank or provider, you must first attempt to resolve it with us directly (per our Return & Exchange Policy). Failure to do so may result in:
- A $35 administrative fee (to cover dispute response costs).
- Suspension of your account (preventing future purchases) until the dispute is resolved.
We reserve the right to pursue legal action for unfounded disputes (e.g., claiming non-delivery when tracking confirms receipt).
3. Product Specifications & Safety
3.1 Accuracy of Product Information
We strive to ensure product descriptions, images, and specifications (e.g., Action Camera resolution, Bicycle frame material, Speed Sensor connectivity) are accurate. Minor variations may occur:
- Color: Screen resolution differences may cause slight color variations in Action Cameras or Bicycle frames—request physical swatches via email for precision.
- Dimensions: Bicycle frame sizes and Speed Sensor dimensions are approximate (±2mm) due to manufacturing. Exact measurements are listed on product pages.
- Features: Action Camera battery life may vary based on usage (e.g., 4K recording drains battery faster); Speed Sensor connectivity range depends on device proximity.
3.2 Safety & Intended Use
All products meet U.S. safety standards and are intended for specific uses:
- Action Cameras: Designed for recreational use (cycling, hiking, water sports). Follow waterproof ratings (IPX67/IPX8) — misuse (e.g., exceeding submersion limits) voids warranties.
- Bicycles: Compliant with CPSC safety standards. Intended for off-road (mountain bikes) or on-road (road bikes) use as specified. Never modify frames or components to exceed weight limits (listed on product pages).
- Speed Sensors: Meet FCC Part 15 standards for electromagnetic compatibility. Not intended for extreme temperatures (-10°C to 40°C) — exposure may cause malfunctions.
Misuse of products (e.g., using a mountain bike for heavy cargo, submerging a non-waterproof Action Camera) may result in personal injury or product damage—we are not liable for such issues (see Section 5).
4. Warranties
4.1 Limited Manufacturer’s Warranty
We offer a limited warranty for all U.S. purchases, covering manufacturing defects (not normal wear, misuse, or accidental damage):
- Action Cameras: 1-year warranty. Covers lens defects, battery malfunctions, software glitches, and housing cracks (excludes scratches from improper handling).
- Bicycles: 2-year warranty. Covers frame cracks, weld defects, and component failures (gears, brakes) from normal use (excludes tire punctures, chain wear, or damage from crashes).
- Speed Sensors: 1-year warranty. Covers connectivity issues, battery life failures (for non-replaceable batteries), and sensor malfunctions (excludes water damage if not waterproof).
4.2 Warranty Claims
To file a claim:
- Email gho819921@gmail.com with your order number, product model, photos/videos of the defect, and a description of when the issue started.
- We review claims within 2 business days and notify you of approval/denial.
- Approved claims result in:
- Replacement product shipped via Express Shipping (free of charge) within 5 business days.
- Full refund to your original payment method.
- Replacement parts (e.g., Action Camera batteries, Speed Sensor cables) for minor issues.
Warranties apply only to products purchased directly from our Store (not third-party retailers) and require proof of purchase (order confirmation email).
5. Liability Limitations
5.1 Our Liability
We are liable for:
- Defective products covered by warranty (Section 4).
- Order fulfillment errors (e.g., wrong Bicycle size, missing Action Camera accessories) per our Return & Exchange Policy.
- Damages caused by our negligence (e.g., improper Bicycle packaging leading to frame damage).
Our liability is limited to:
- Replacing the defective/incorrect product.
- Issuing a full refund of the order amount (including shipping).
- Reimbursing reasonable return shipping costs for defective items.
We are not liable for:
- Personal injury or property damage from misuse (e.g., Bicycle crash due to improper assembly, Action Camera overheating from extended 4K use).
- Indirect losses (e.g., missed cycling events from delayed Bicycle delivery, lost footage from a faulty Action Camera).
- Damages from third parties (e.g., carrier-related damage not reported within 48 hours, defects from unauthorized repairs).
5.2 Your Liability
You are liable for:
- Providing accurate checkout information. Incorrect addresses leading to missed/delayed deliveries may result in a $20 re-delivery fee.
- Returning products per our Return & Exchange Policy (unused condition, original packaging). Damaged returns (e.g., scratched Bicycle frames) may incur a repair fee deducted from your refund.
- Properly assembling Bicycles (follow included manuals or professional assembly recommendations). Improper assembly voids warranties and may cause injury.
6. Account Responsibilities (Online Orders)
If you create a website account to track orders, save preferences, or store payment details:
- You are responsible for keeping account credentials (username/password) confidential and all activities under your account (e.g., placing orders, saving Action Camera models to your cart).
- Notify us immediately via email if you suspect unauthorized account access (e.g., unknown orders). We assist with password resets and investigations within 1 business day.
- We may suspend/terminate accounts for:
- Fraudulent activity (e.g., using stolen payment details to purchase a Bicycle).
- Violating these Terms (e.g., returning used Action Cameras as “unused”).
- Inactivity for 12+ consecutive months (we notify you 30 days before termination via email).
7. Shipping & Delivery (Incorporation of Shipping Policy)
All orders are subject to our separate Shipping Policy, which covers delivery destinations (50 U.S. states, territories), shipping costs (including free shipping for orders over $150), timelines (3–5 business days for standard shipping), and handling of shipping issues (delays, damage, lost packages). By placing an order, you acknowledge reading and understanding our Shipping Policy.
Risk of loss/damage passes to you upon delivery (confirmed by carrier tracking or signature). If you miss a delivery, the carrier leaves a notification to reschedule—failure to reschedule within 7 days may result in the order being returned to us, with a $49.99 return fee (for Bicycles) or $15 fee (for smaller items) deducted from your refund.
8. Termination
We may terminate/suspend your access to our Store, cancel your order, or refuse future purchases if you:
- Violate these Terms (e.g., false information, unfounded payment disputes).
- Engage in fraudulent/deceptive practices (e.g., claiming a defective Speed Sensor that was misused).
- Harass our staff (via email, phone, or in-person) or other customers.
Termination does not affect pre-existing rights/obligations (e.g., payment for delivered products, return obligations for defective items).
9. Governing Law & Dispute Resolution
9.1 Governing Law
These Terms are governed by the laws of the State of Florida, USA, without regard to conflict of law principles. Disputes are resolved under Florida law.
9.2 Dispute Resolution
- Informal Resolution: Contact us at gho819921@gmail.com to resolve disputes informally before legal action. We respond within 2 business days and work in good faith to find a solution (e.g., replacing a defective Action Camera).
- Mediation: If informal resolution fails, we recommend mediation through the Florida Dispute Resolution Center—voluntary, cost-effective, and faster than litigation.
- Small Claims Court: For disputes under $10,000 (e.g., a $800 Bicycle), file a claim in Florida small claims court (or your local jurisdiction).
- Arbitration: For disputes over $10,000, both parties agree to binding arbitration administered by the American Arbitration Association (AAA), following its Commercial Arbitration Rules. Arbitration takes place in Tampa, FL, or via virtual hearing.
You waive the right to participate in class action lawsuits or class-wide arbitration for disputes related to these Terms.
10. Amendments to Terms
We may update these Terms to reflect legal changes (e.g., Florida consumer laws), business practices (new payment methods), or product offerings (smart Action Cameras). Updated Terms are posted on our website with a “Last Updated” date.
Your continued use of our Store or purchases after the “Last Updated” date constitutes acceptance of revised Terms. We notify you via email of significant changes (e.g., warranty modifications) at least 30 days before they take effect.
By purchasing our products or using our services, you confirm reading, understanding, and agreeing to all provisions of these Terms & Conditions.